Privacy Policy

How We Collect, Use, and Protect Your Personal Information

This Privacy Policy outlines how DePower AG ("DePower", we, us, or our) collects, uses, stores, shares, discloses, and protects your personal information when you engage with our services (the “Services”).

The term Services refers to all products and features offered by DePower, including those available through the Delta platform, affiliated accounts, and any other interaction or transaction related to Delta. These Services may evolve over time.

References to you or your refer to individuals or entities using Delta’s Services, including any authorized representatives acting on their behalf.

This policy is designed to give you a clear understanding of our data practices. We encourage you to read it carefully.

1. The Data We Collect About You

“Personal data” means information that identifies or relates to a living individual. It does not include anonymized or aggregated information.

We may collect, store, use, and transfer the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, government-issued ID numbers or documents, and other KYC-related details.

• Contact Data: Email address, phone number, residential and mailing address.

• Financial Data: Bank account information and digital wallet addresses.

• Transaction Data: Records of deposits, withdrawals, conversions, trades, or interactions with the Services.

• Technical Data: IP address, browser type/version, operating system, time zone settings, and other device-specific information.

• Usage Data: Interaction details with the platform, such as session behavior and user preferences.

• Marketing and Communications Data: Preferences related to promotional messages or communications.

• Location Data: Device location, when permitted.

• Survey and Feedback Data: Responses from surveys, feedback forms, or support communications.

We may also generate or use aggregated data for analytics or service optimization, which does not directly identify you.

2. How We Collect Your Personal Data

We collect personal data in three primary ways:

• Direct interactions – when you:

  • Open or manage a Delta account;

  • Complete KYC/AML verification;

  • Conduct transactions;

  • Subscribe to communications;

  • Provide feedback or complete surveys.

• Automated technologies – including data collected via:

  • Cookies, analytics tools, and other tracking mechanisms used while navigating our platform.

• Third-party sources – such as:

  • Identity verification providers, financial institutions, analytics partners, or publicly accessible platforms (in accordance with applicable law).

If you share personal data about another individual, you must ensure you have their consent.

3. How We Use Your Personal Data

We use your personal data to:

• Deliver, maintain, and enhance our Services;

• Conduct identity verification and comply with legal requirements;

• Communicate platform or policy updates;

• Maintain platform security and prevent fraud or misuse;

• Analyze trends and optimize performance;

• Support product development and user experience improvements;

• Conduct marketing where permitted by law.

We do not sell your personal data.

4. Legal Basis and Purpose for Processing

Depending on the context, we process your personal data on one or more of the following legal bases:

• Performance of a contract – to provide the Services you request;

• Legal obligations – for regulatory and compliance requirements (e.g. AML/KYC);

• Legitimate interests – such as enhancing security and platform functionality;

• Consent – where legally required (e.g., for direct marketing communications).

5. Marketing

You may receive marketing communications if you have opted in. You may withdraw your consent at any time by clicking “unsubscribe” in any message or contacting us directly.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings in your browser. Disabling cookies may impact certain site functionalities.

7. How We Share Your Data

We may share personal data with trusted third parties, including:

• Custodial and exchange partners

• Financial institutions and payment providers

• Verification and compliance service providers

• IT and infrastructure vendors

• Analytics, marketing, and customer support partners

• Legal, audit, or professional advisers

• Regulators or law enforcement, where legally required

• Entities involved in a merger, acquisition, or corporate restructuring

All parties are subject to contractual data protection and confidentiality obligations.

8. International Transfers

Where personal data is transferred across borders, we ensure compliance with applicable data protection regulations and implement appropriate safeguards (e.g., Standard Contractual Clauses).

9. Data Security

We implement robust administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or loss. These measures include:

• End-to-end encryption

• Access controls

• Secure storage environments

• Regular audits and risk assessments

10. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including:

• Regulatory and legal compliance

• Contractual obligations

• Recordkeeping and dispute resolution

Where appropriate, we may anonymize data for analytics or archival purposes.

11. Your Rights

Subject to local law, you may have the right to:

• Access your personal data

• Correct inaccuracies

• Withdraw consent (where applicable)

• Object to or restrict processing

• Request erasure of data under certain conditions

To exercise these rights, please contact: [e-mail] We may require identity verification before processing your request.

12. Changes to This Privacy Policy

This policy may be updated periodically. Material changes will be communicated via our website or direct notification. The “Last Updated” date at the top reflects the most recent revision.